ADVERTISEMENT
Subscribe to get Updates
  • Login
SchoolMatez
  • About
  • Advertise
  • Contact Us
  • Disclaimers
  • Privacy & Policy
  • Terms and Conditions
No Result
View All Result
  • About
  • Advertise
  • Contact Us
  • Disclaimers
  • Privacy & Policy
  • Terms and Conditions
No Result
View All Result
SchoolMatez
No Result
View All Result
  • About
  • Advertise
  • Contact Us
  • Disclaimers
  • Privacy & Policy
  • Terms and Conditions
ADVERTISEMENT
ADVERTISEMENT
Home Banking Jobs

ZONAL RELATIONSHIP MANAGER; CHANNELS PERFORMANCE

CRDB Bank looking for Zonal Relationship Manager; Channels Performance

@angobiz by @angobiz
30 November 2021
in Banking Jobs
Reading Time: 4 mins read
A A
0
JOB OPPORTUNITY AT CRDB Bank
0
SHARES
53
VIEWS
Share on FacebookShare on Twitter
ADVERTISEMENT

 

Job Reporting To: Zonal Business Manager (Administratively), Manager Agents Performance (Functionally)

 

Job Purpose:

To grow and retain a portfolio of Bank Channel’s Business including management of performance for agents, Merchant and ATMs as part of channel Distribution of the zone through relationships by performing both a pro- and re-active value adding role to those customers (Agents & merchant) and ensuring that appropriate personal attention is given to customers and that the customers are provided with products, services and advice that meet their needs. Drive adoption by increase of users and revenue on channels, coordinate channels distribution for optimization of channels distribution to drive performance and efficiency to achieve growth in Profitability.

 

Main Responsibilities:

 

Profitable Growth in Sales and Merchant volumes & Transactions.

  • Planning, executing, and monitoring Channel sales strategies & Performance including marketing within the Zone.
  • Ensure achievement of agreed sales and revenue targets through management of Agents, merchants, Franchise and ATM performance within assigned Zone
  • Strengthen the distribution and sales network of Agents, Merchants, Franchise, ATMs and Branches Outlets to increase visibility and performance to the maximum possible extent in the assigned Zone.
  • Ensure growth of transacting customers by ensure existing & new customers are adequately serviced also drive Sales Activation within the Zone to maximize usage.
  • Deliver performance by liaising with Zone and Branch Management on proper identification of the new prospective channel’s recruitment and allocation i.e. Agents, ATM, Franchise & Merchants within the Zone.
  • Understand the market demographics and drive sales strategy according to customer segments through scan Identify and acquire new business opportunities within the zone.
  • Drive desirable Channel Utilization by managing all underperformance and increase efficiency to drive performance as per Bank strategy in the Zone
  • Innovative in design sales activities to motivate the agent’s network within the zone for retention and drive performance.
  • Coordinate Branding Activities between Head office, Marketing and Zone related to CRDB’s Wakala Branding, Marketing and Market intelligence as part of Business Development
  • Increase Credit and Debit card volumes through the merchant. Maximize Bank’s share and signing new relation for E-commerce, POS and QR code directly or BDO
  • Ensure profitability (Interchange and Fee) of every merchant by charging the right price to the merchants.

Relationship Management, Capacity building and people Management

  • Development of agency banking and merchant business through optimal relationship management among stakeholders in the zone.
  • To enhance capacity building ensure Management of training of agents, staff, field team and stakeholders on business growth and compliance of Agency Banking, ATM and Merchant business operations.
  • Initiate active relationship management through continuous and effective engagement with Agents, Merchants, Business Development Officers (BDOs), Monitoring the market very closely for dynamics on customer behavior, competition, policies, compliance, and regulations.
  • Managing Branch’s Business Development Officer’s performance by tracking and monitor their day-to-day activities in line with targets to drive performance of Agency banking within the zone.
  • Train and coach the Business Development Officers to ensure they are performing as per assigned target.
  • Through relationship Management Increase value for Banks Partners within the zone i.e. Agents, Distributors, Retailers Merchants and Business Development officers through systematic marketing and merchandising activities.
  • Periodic visit in the regions within the zones ensure correct implementations of agency banking strategies, policies, and compliance also to monitor performance and evaluation of branches and field team KPIs.

 

Risk and Compliance

  • Ensure compliance of Channels operations within the zone as per Banks and Regulatory requirements
  • Ensure periodic review of compliance of Agency Banking, ATM and Merchant business operations.
  • Ensure proper KYC documentation for all new Agents and Merchants.

Qualification And Experience Requirements

  • University Degree or equivalent Advanced Diploma preferably in Business Administration, Banking, Accounting, Finance or any Business-related field.
  • Minimum of 3 years’ experience in the Banking industry, Mobile Network Operator (MNO), FMCG or agency network operations with proven strong interpersonal skills.
  • Prior exposure to field operations on agent network institutions/FMCG Sales/direct sales operations will be an added advantage.
  • The highest level of uncompromised integrity.
  • Versatile and adaptable, able to react quickly
  • Able to work in a demanding matrixed environment, a proven track record of working effectively under pressure
  • Proven ability to build effective, trusted, and credible relationships with multiple constituencies through exceptional interpersonal skills, communications, actions, and presence.
  • Holder of Driving License including Category D and capable of Self-Drive in both Terrain.

 

 

 

APPLY

 

 

 

ShareTweetSendShareShare
ADVERTISEMENT
Previous Post

Business Planning and Analytics Manager

Next Post

Senior Business Analyst

@angobiz

@angobiz

I'm the Author of this blog and I'm Swahili - English - Chinese Languages Freelance Interpreter by profession. I welcome everyone to this blog special for Jobs and Scholarships advertisements as well as Education issues

Next Post
JOB OPPORTUNITY AT CRDB Bank

Senior Business Analyst

0 0 votes
Article Rating
Subscribe
Login
Notify of
guest
guest
0 Comments
Inline Feedbacks
View all comments

JOIN US ON TELEGRAM CHANNELS

Recommended

Tanzania Police Force, Call to selected youth who are to join the Tanzania Police Force – June 2025

Tanzania Police Force, Call to selected youth who are to join the Tanzania Police Force – June 2025

3 weeks ago
102
Do you know about TACHISA FORUM?

Do you know about TACHISA FORUM?

3 weeks ago
4
Do you know about TACHISA FORUM?

What do you know about Tanzania Chinese language interpreters and students association?(TACHISA FORUM) in Tanzania

3 weeks ago
33
SchoolMatez

SCHOOLMATEZ BLOG is a broad & wide opportunities discovery platform for youth all around the world. SchoolMatez Blog is the most effective & active platform to find the latest Jobs and educational opportunities for free

Don't Miss

Tanzania Police Force, Call to selected youth who are to join the Tanzania Police Force – June 2025

Tanzania Police Force, Call to selected youth who are to join the Tanzania Police Force – June 2025

2 June 2025
102
Do you know about TACHISA FORUM?

What do you know about Tanzania Chinese language interpreters and students association?(TACHISA FORUM) in Tanzania

1 June 2025
33
Do you know about TACHISA FORUM?

Do you know about TACHISA FORUM?

1 June 2025
4
JOB OPPORTUNITIES FOR FOREIGN SERVICE OFFICERS AT  MINISTRY Of FOREIGN AFFAIRS And EAST AFRICA COOPERATION

Ajira Portal Job Vacancies: Engineering and Construction (22)

19 November 2024
215
Load More
ADVERTISEMENT
Facebook Twitter Telegram Whatsapp WeChat

Follow us

Recent News

Tanzania Police Force, Call to selected youth who are to join the Tanzania Police Force – June 2025

Tanzania Police Force, Call to selected youth who are to join the Tanzania Police Force – June 2025

2 June 2025
Do you know about TACHISA FORUM?

What do you know about Tanzania Chinese language interpreters and students association?(TACHISA FORUM) in Tanzania

1 June 2025
Do you know about TACHISA FORUM?

Do you know about TACHISA FORUM?

1 June 2025
JOB OPPORTUNITIES FOR FOREIGN SERVICE OFFICERS AT  MINISTRY Of FOREIGN AFFAIRS And EAST AFRICA COOPERATION

Ajira Portal Job Vacancies: Engineering and Construction (22)

19 November 2024

JIUNGE NASI SASA

Categories

  • Abs Jobs
  • Ajira Mpya Serikalini
  • Ajira Mpya Tanzania
  • Ajira Mpya Zanzibar
  • Ajira Portal
  • Anglo Gold Ashanti
  • Banking Jobs
  • Chinese Language
  • CV's and Cover Letter
  • Driving Jobs
  • Education and Inspiring Quotes
  • Fellowship
  • Funds For Africa
  • Health
  • Health Jobs
  • HESLB
  • HSK & HSKK Tips
  • IELTS
  • IELTS EXAM
  • Internships
  • Interview Tips
  • Job Interview Tips
  • Korean Seasons
  • Learning Skills
  • Lifestyle
  • NACTE
  • Necta
  • Online Courses
  • Public Notice
  • Scholarship Tips
  • Scholarships
  • Scholarships In Asia
  • Scholarships in Canada 🇨🇦
  • Scholarships in China
  • Scholarships in Europe
  • Scholarships in USA
  • Special News
  • Tamisemi
  • Tanzania Newspaper
  • TCU ADMISSION
  • Teachers' Jobs
  • Trending News
  • UN Jobs
  • Uncategorised
  • Universities and Courses
  • University Selection
  • Visa Application
  • Whatsapp Groups

Join with others to get all updates instantly from our website

© 2024 SCHOOLMATEZ - Education & Scholarship Info by SUBANGO LTD.

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In
wpDiscuz
0
0
Would love your thoughts, please comment.x
()
x
| Reply
No Result
View All Result
  • About
  • Advertise
  • Contact Us
  • Disclaimers
  • Privacy & Policy
  • Terms and Conditions

© 2024 SCHOOLMATEZ - Education & Scholarship Info by SUBANGO LTD.