Job Information
Industry: Financial Services
Job title: Account relationship officer
Work Experience: 1-3 years
City: Dar es salaam Tanzania
Zip/Postal Code+255
Posted on 01/26/2022
Job Description
- Portfolio profitability in line with sales targets.
- Achieve the required cross-selling ratio.
- Implementation of marketing campaigns.
- Management of Service Level Agreements.
- Management of leads from staff and other internal or external contacts.
- Delivery of the financial plan and achievement of business objectives and targets.
- Management of portfolio of personal and SME customers including revenue generation and accountability.
- Champion the customer experience ensuring the delivery of quality advice,recommendations and solutions to customers.
- Continually identify opportunities for improvements intended to grow the reputation of bank personal and SMEs service and proposition.
- Develop an in-depth knowledge and understanding of the markets, bank products and services
- Contribute effectively to team activities including the generation of new sales ideas and initiatives.
Requirements
Knowledge and Experience
- Bachelor’s Degree in Business Management, Economics, Finance, International Business,
Marketing or equivalent. - A minimum of 3 years experience in a Relationship Management or similar role
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